How to send back xfinity equipment.

X1 TV Box equipment types. If you have multiple Xfinity X1 TV Boxes in your home, you most likely have a DVR and one or more non-DVR TV Boxes. This article lists the different models of TV Boxes that you may have, including the XG1, XG2, XG1v3, XG1v4, RNG150N, and XiD. Notes: Thank you for reaching out over Xfinity Forums @anna124211. Our team would be happy to take a look at your cable boxes and provide you an upgrade. We can get them shipped out to you. Returning the old equipment is easy using UPS. They will scan, box, and ship the equipment back to us (free of charge).Great question! You can return your equipment by simply dropping it off at your local Xfinity or UPS store as they will take care of everything else, we have a fantastic partnership with UPS, they will pack it and ship it back to us at no charge to you. Here's a link with your nearest Xfinity locations and hours, https://comca.st/3h1SNOY.October 13, 2022. Image: KnowTechie. You have to return Comcast equipment when you cancel the subscription or switch to a new plan that doesn’t require it. Also, when you move, you may want to...Hi BwT55 and Anu181. I read your messages about returning the Xfinity storm ready (and the battery backup) because I'm going to return the same equipment. I see Xfinity Janelle (I believe she is Xfinity official representative) has listed a link "Storm ready wifi return" in there you can fill out the form. I just did and now waiting what is next.

Then box up the equipment, print your UPS return label and call 1-800-PICK-UPS to schedule the pickup. As always, you can also package up your devices and hand them off to your local UPS driver or take them to a UPS store and they will package up your return for you free of charge. Be sure to visit here for the most up-to-date locations …29 Dec 2021 ... ... equipment and taking all safety precautions when working with the tools, items, or other things seen or talked about in this video and/or ...When on the phone with the agent I specifically asked if any equipment needed to be returned. I had purchased my own router and modem. I was told I was all set, nothing needed to be returned. Today I got a bill for $120 for the non-returned flex box. By the way, this is the "free" flex box that was sent to me automatically-I did not request it.

Return of equipment. I continue to get emails, phones, and text messages from Xfinity about equipment that I need to return. I have returned the equipment and have a receipt with me. I have also spoken to numerous account reps and they tell me that it will be taken care of but the calls emails and texts continue.

I saw that page, but the recommended option - Initiate your return online and send your equipment back with a prepaid UPS shipping label - requires me to initiate the return via the "Return a device" page, but as I mentioned in my post, I cannot select the Gateway because it says "Purchased equipment cannot be returned." Even the second option - …I know how important it is to get that equipment return process to avoid being charged for devices which are no longer in use. If you are having an issue locating …Standard Xfinity set-top box: $8.50/mo. If you go for Xfinity’s most basic TV plan (with 10+ channels), Xfinity passes you over for the X1 treatment and offers only a high-definition cable TV box. The TV box costs $7.50 to $8.50 per month (depending on where you live), and you can add 150 hours of cloud storage for $10.00 per month.Select a return option, follow the listed instructions, and press Confirm. If you’ve selected UPS Prepaid Shipping, a prepaid shipping label will be prepared for you. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box, and place your UPS prepaid shipping label on the outside.Before you can install and re-activate your services at your new address, you'll need to gather and bring all Xfinity equipment, accessories, cables and power cords that connect your Xfinity TV, Xfinity Internet and Xfinity Voice services. If you need help identifying your Comcast equipment, view your equipment information in My Account.

Low-income families can potentially get two months of free internet from Comcast in response to the coronavirus outbreak. Low-income families can potentially get two months of free...

Any rented Xfinity equipment must be returned before we can credit the deposit to your Xfinity account. Learn how to return Xfinity equipment. If there’s a credit balance remaining on your account after you’ve canceled services and returned any rented equipment, you’ll receive a refund within four to six weeks.

Responses. XfinityBrianH. +13 more. Official Employee. •. 476 Messages. 7 months ago. Thank you so much for reaching out to our Xfinity experts with your …28 Aug 2021 ... We recommend that you return your equipment 14 days from the day of disconnect to avoid further charges! I am an Official Xfinity Employee.Xfinity charges its internet customers $15 a month to rent a Wi-Fi gateway, but you can put that money back in your pocket if you buy your own modem and router.. Back in 2018, I replaced my Xfinity …744 Messages. 7 months ago. Hello @user_xyxnma thank you for taking the time to make this post! If you are in need of knowing how to return your equipment, you can review our How To Return Your Xfinity Equipment article for some really helpful information on the different ways you can return your equipment to us! Please let me …Press “Confirm.” Now, you can send back your equipment using your selected return option. Returning Your Xfinity Equipment via UPS Shipping. If you …1.1K Messages. @user_abe915 Hello! The great thing is that you don't need a label or a box, you can return any rented equipment you have to the nearest Xfinity Store in your area or UPS Store. We just ask that you bring the power cable and the device, we don't need HDMI cables or remote controls to be returned.

Restart your Xfinity Gateway with the Xfinity app. If you rent a gateway, you can use the Xfinity app and sign in using your Xfinity ID and password. In the Xfinity app: Locate the WiFi icon. Tap the Troubleshoot option. Select Restart your Gateway . The process takes about 12 minutes to complete.Learn about replacing your equipment now to get the most out of your Xfinity service. Xfinity For full functionality of this site it is necessary to enable JavaScript.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. The Xfinity Voice Getting Started kit allows you to connect your services through a cordless phone system in your home — it doesn't provide service through the existing phone wall jacks in your home. Home alarm. Health monitoring system. Direct security connection to buzz guests into the building through the telephone. You can check your order status on the Billing tab within your Xfinity Mobile account, where you’ll find: The date your order was placed. The date your order was shipped. An estimated delivery date. A link to the shipping carrier’s site for additional tracking information. You can also sign up to receive notifications throughout the ...Once your modem is installed, call 1-800-427-8686 and follow the prompts to activate your modem. After activation is complete, unplug the modem, wait 30 seconds …

No matter which service (s) you have decided to self-install, you can watch a quick video that outlines how to set up, connect and activate your service (s) all in a few easy steps. Or, you can download one of our easy-to-use Xfinity Self-Install Setup Guides below. Soon you'll be on your way to enjoying your Xfinity services!

Mail your equipment: Xfinity also allows customers to mail their equipment back. Simply follow the instructions on their website or contact customer support for guidance on how to package and ship your equipment. Don’t forget to use a reliable shipping service with tracking to ensure the safe arrival of the items. What to Expect After …Charter has announced a $55.1 billion deal for Time Warner Cable, one month after Comcast walked away from its $45 billion offer. By clicking "TRY IT", I agree to receive newslette...Feb 28, 2023 · Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. I know you are doing everything on your end as instructed and I thank you greatly for that. As @EG mentioned you can bring the device to a Xfinity store for return. The better option I find is bringing the device to a UPS store. The UPS store will package and ship the device back to us for free. You don't need a label or packaging, just the ...02 Jan 2024 ... Hello @scait ! You can be able to return the equipment to any nearby UPS store with no label, box or fee. Just bring in your equipment, tell the ...Xfinity Connect is a popular email service used by many people. It offers a range of features, such as the ability to access your emails from any device and send and receive emails...With the increasing prevalence of cybercrime, it is essential to take steps to protect your online accounts. Comcast email is one of the more popular email services, and it is impo...To send a direct message: In the top right corner, you'll see a little chat icon near the bell icon. Click the direct message icon. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Press Enter to send it.Follow the steps below to suspend your Xfinity Mobile service for up to 14 days through your Xfinity Mobile account online: Select the phone or tablet that’s lost or stolen. Select the Learn More button beneath Suspend this line. To proceed, select Suspend Line. You’ll receive a confirmation email when service is suspended.

If you're new to Comcast, go to xfinity.com today to order your new Xfinity services. Your Getting Started kit will be sent directly to your home! Contact us to have an Xfinity Getting Started kit mailed to you. Can't wait? Make a reservation to pick one up at your local Xfinity Retail Store today! You can call in advance to confirm what you're ...

Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send itMonday, November 28th, 2022 7:55 AM. Closed. Cables? Returning equipment. Hi! I am returning a rental modem/router and tv box as we just moved. I can’t tell which cables are ours and which cables are property of xFinity. Is it ok if I am missing a cable or two when I send my equipment in? Question.Xfinity Connect is a popular email service used by many people. It offers a range of features, such as the ability to access your emails from any device and send and receive emails... To initiate a return or exchange, visit an Xfinity Retail Store or branded partner location. Retail associates will be able to review your purchase date and provide a refund or exchange in the store. All returned products must be in like-new condition with no visible damage and be accompanied by a purchase receipt. Please note, you'll need to ... Simple options to return Xfinity equipment. Should you need to return your rented equipment, there are a few ways to do so. OPTION ONE: ONLINE WITH …Good morning, @user_40d535. I appreciate you reaching out to us via Forum to confirm if you're able to return the equipment at one of your locations. Yes, you may take in the equipment to any Xfinity store or UPS service center. They'll make sure to return the device (s) back to us at no additional fee. You may use the Xfinity app or this link ...The first thing you should do is initiate the process by notifying the company of your desire to return the equipment by following these steps: Login to your Xfinity account and go to the Equipment Return page. In the list of devices shown, check the ones that you wish to return. Choose a reason for the return, and choose a method of return.8 months ago. You should be able to return it to your nearest service center and get a receipt. That is where I go for exchanges, etc. 0. 0.Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it

We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies. You can return the equipment to any Xfinity store, or UPS facility. If you bring it to a UPS store, just let them know the equipment needs to go back to Comcast and they'll take care of it for you. They'll box it up and ship it back to us for free. They have our return address in their system, as we have a partnership with them.Moving gym equipment can be a hassle. Our guide breaks down the best gym equipment movers available to help you out. Expert Advice On Improving Your Home Videos Latest View All Gui...Instagram:https://instagram. kitties and kanines shelterjanuary and july birth flower tattoolayton simon detroit michiganinstalling screen door handle Xfinity© Comcast 2024. Get online support for Xfinity products & services. Find help & support articles, chat online, or schedule a call with an agent.Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 0 XfinityTony east side longos 13fallout 76 yao guai location Feb 1, 2020 · www.xfinity.com/returns . I received an Xfinity modem in the mail to upgrade mine. I swapped it out and the directions says I could take it to a UPS store an... How To Update Your Xfinity Equipment Online Over time, Internet and TV equipment must be updated to keep up with the latest technology. ... Then, click the Submit Order button to complete the process. A confirmation message will appear, and we'll send a tracking number to the preferred email address on your account so you can … fred meyer jobs pay 23 Mar 2022 ... How to Return Your Xfinity Equipment. Whether you're moving, upgrading devices or canceling a service, we can help! Visit our Digital Return ...I know you are doing everything on your end as instructed and I thank you greatly for that. As @EG mentioned you can bring the device to a Xfinity store for return. The better option I find is bringing the device to a UPS store. The UPS store will package and ship the device back to us for free. You don't need a label or packaging, just the device.You could bring the router to a local Xfinity Service center or to a UPS store. Our awesome partnership with UPS makes it to where the cost of shipping is covered and they provide the packaging and return label! Alternatively, we have our Digital Return Center. For more information on ways to return your Xfinity equipment we have this really ...