Sorry there seems to be some trouble xfinity.

Aug 28, 2023 · It's a bummer to hear about the trouble with your new cable box. I want to make sure we are respecting your time and not repeat the steps you have taken previously. What additional troubleshooting steps have you taken outside of checking the cables and reboot?

Sorry there seems to be some trouble xfinity. Things To Know About Sorry there seems to be some trouble xfinity.

Thank you very much for reaching out to our team here. I would be happy to troubleshoot any issue with that Xfinity app from here. Please send us a modmail with your full name, account holders name (if different), and service address as …The latest sign that massive internet service providers are susceptible to failures in physical infrastructure. A cut in a fiber line from one of Comcast’s network partners has cau...Sep 11, 2023 ... Sorry, there seems to be some trouble. Please tighten your cable connections, and then restart your TV Box. This can often fix common issues ...In the mean time, it seems the only method to get escalate to tier 2 to ask to speak to "retention department" about cancelling and then they finally take the actually problem a little more seriously. But before you do that, Comcast seems to require proof that tier 1 has been given a chance to ignore the actual problem …Hello! I found quite a few threads about the "sorry we're having trouble" message whenever someone tries to log into the app, but it looked like everyone was trying to activate the internet. My app randomly started doing this last week despite my internet being activated for a few weeks already (the app had been working fine).

Select Try Again on screen. Ensure all your TV connections are still tight, if applicable. Unplug the TV Box for one to two minutes, then plug it back in. If you can't unplug the TV Box, say “Restart TV Box” into your Xfinity Voice Remote or hold down the power button on your TV Box, if applicable. For more information, please see Restart ...Mar 18, 2023 · To send a "Direct Message" ("Private") message: • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the bottom of the window. • Press Enter to send it. Thanks! I thought to check the software version of the app at this time on my LG TV. The Xfinity Stream version is 1.15.1. There was no update to the software here, the channels simply appeared. I then went to my Roku to check it, same thing, the HD Channels were just there. Software version of the Xfinity Stream app 6.9.0.

Jan 10, 2021 ... The XG1-A set up fine and appears to be working. The XiD-P units will not connect. The error message says "Sorry, we're having some trouble.

Click the direct message icon. Click the "New message" (pencil and paper) icon. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window.Mar 12, 2022 ... From there, click the 'New Message' icon. In the 'To' field, type 'Xfinity Support'. Type your message in the text area that appears at the...Select Restart All on-screen to restart all TV Boxes. Ensure all your TV connections are tight, if applicable. Power cycle the TV Box by unplugging it for 1-2 minutes and plug it back in. If you’re unable to power cycle the TV Box, try restarting it by saying “Restart TV Box” into your Xfinity Voice Remote or hold down the power button on ...Mar 25, 2022 ... 3 days ago got a message on my secondary cable box. It basically said there was an error and to check the cable and restart the box ...Apr 12, 2020 · had my two nonDVR-remotes go belly up - not connecting. The DVR has good signal strenth (per box diag) and it working fine. I have connected the remote directly to the "cable out" of the DVR to the "cable in" of the remote with a new comcast coax cable.

Errors magically disappeared and X1 TV service started working! Worked for 10 days with no problems….but now the problem has returned. No TV….”Sorry there seems to be some trouble”. Never had any Xfinity response on this forum. And I pay $252/month for 185 channels I can’t watch! What a bargain!!!…..NOT.

Common solutions. Ensure that the connections are tight, if applicable. Power cycle the TV Box by unplugging it for 1-2 minutes and plugging it back in. If you’re unable to power cycle the TV Box, try restarting it by saying “Restart TV Box” into your Xfinity Voice Remote or hold down the power button on your TV Box, if applicable.

Hello! I found quite a few threads about the "sorry we're having trouble" message whenever someone tries to log into the app, but it looked like everyone was trying to activate the internet. My app randomly started doing this last week despite my internet being activated for a few weeks already (the app had been working fine).It’s going to boil down to 3 things because it’s affecting all of the satellite boxes. Assuming all connections are the same and boxes haven’t been moved around, Things to try. 1. The gateway is interfering with moca. Unplug the modem completely and restart the boxes. Moca light on the gateway should be off.Aug 28, 2023 · It's a bummer to hear about the trouble with your new cable box. I want to make sure we are respecting your time and not repeat the steps you have taken previously. What additional troubleshooting steps have you taken outside of checking the cables and reboot? I’ve been having this same issue since I moved into my new house and transferred my service 12/17/21. I have talked to 4 different xfinity service reps, done all of the trouble shooting possible, and have a case open so someone can “contact me soon”. I spoke to roku and did some trouble shooting to confirm it isn’t them.Hello thank you so much for taking the time to reach out to us on our Xfinity Community Forum. I'm very sorry to hear about the trouble viewing your account details once you log into the Xfinity My Account. This may happen if you are logging in with a non-primary username. Have you checked to ensure that you …577 Messages. @angeldeb82 Hello and thank you for reaching out over our Xfinity Community Forum. I am so sorry to hear about the email access issues you were experiencing, and I am so glad to hear that you are now again able to access your Xfinity email successfully. That is such a relief to hear.I got up this morning and decided to try one last thing. I took the splitter out of the equation and took the coax directly to the X1 box. I left the ethernet unplugged.

Comcast's new streaming offering for Xfinity customers, NOW TV, is $20/month and includes Peacock, 40+ live channels and 20+ FAST channels. Comcast announced Tuesday its new stream...Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts.Contour cable box says "sorry, we're having some trouble." try tightening your connections. "Restart" is the only option. This message is unhelpful. The connections are all good, just sometimes the box doesn't work. If it was a connection, it would not need to restart, just plug in a cable.Click the "Direct Messaging" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. Press Enter to send your message.The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it

If this does not resolve the problem, then there is an underlying hardware failure and you’d next need to contact your service provider to have them send a technician out to check/repair/replace the faulty components on their end. You can reach them at comcast.com, 800xfinity, or by visiting a local xfinity store. …A few days ago 3 of my devices stopped connecting to WiFi at the same time, while my other devices are fine. When it tries to connect it returns an “Unable to join the network - This network is operating on Wi-Fi channels in use by other nearby networks.Restarting your wireless router may allow it to …

Solution code. To resolve this issue, you may need to try the following: Ensure cable connections are tightly secured. Unplug TV Box from electrical outlet. Wait 10 seconds, then plug back in to restart. For more information, please see Restart Your X1 TV Box. If you continue to experience issues, please Contact Us using the method that is most ... There are no troubleshooting options through comcast because the device is a wired device. It seems any troubleshooting options are only available for wireless devices. @comcastgabe, I went through the app and followed the steps in your link prior to reaching to out to comcast. Go to the WiFi settings on your WiFi-enabled device and select the Network Name from the list of available networks. Enter the password when prompted. If you're prompted to enter a PIN instead of a password, click the Connect Using a Security Key link to enter the password in the Security Key field. Connect through an Ethernet cable Plug the ... To receive customer support, you'll want to reach out to our exceptional team of Mobile experts. Support information can be found here: https://comca.st/3DWw02L. You can contact our Xfinity Mobile support center via any of the following methods: SMS Text Message: 1 (888) 936-4968. Phone: 1 …Common solutions. Ensure all TV connections are tight, if applicable. Perform a System Refresh with the following steps: Into your Xfinity Voice Remote, say “Refresh” or “System Refresh.” Power cycle the TV Box by unplugging it for 1-2 minutes and then plug it back in. Next steps. See moreThe first thing you should do when troubleshooting any Xfinity equipment is check if all of the connections going to the equipment are proper. Plug in the connectors, …1. Delete Xfinity beta app. 2. Unplug power supply from Roku stick for a few minutes. 3. Plug it back in and redownload the app. 4. Complete authorization process with link code to your phone or computer. Please let me know if this made any difference, and we will be standing by.Learn how to address the X1 Error Code: RDK — 03032. We want you to have an easy time setting up your service at a new place so I'm sorry you're running into trouble. Usually this happens when the Xfinity user ID wasn't transferred along with the service. Mar 12, 2022 ... We apologize for any confusion. ... (looking to replace their router, not bridge, why bother to keep their junk?) ... This issue seems to be ...

Now connecting to your entertainment experience. Watch TV series and top rated movies live and on demand with Xfinity Stream. Stream your favorite shows and movies anytime, anywhere!

I am trying to set up my Xfinity gateway device but I can’t log into the Xfinity app to activate it Skip ... Getting "Sorry We're Having Some Trouble Error". ... Question • Updated 1 year ago. 38. 1. 0. 2. CCChelseaA +13 more. Problem Solver • 637 Messages. 1 year ago. Hello there! Thank you for reaching out!

Comcast has identified five key metropolitan areas to support through its latest grant program. Read about Comcast RISE grants and more. * Required Field Your Name: * Your E-Mail: ...Aug 23, 2020 ... Additionally, the wireless restart available on the app doesn't seem to actually restart the box. I don't know what else to do. Question.Go to the Connect tab. Select your network on the Xfinity app or select See Network on the xFi website. Select Advanced Settings under More. Select Port Forwarding from the menu. Select Port Forwarding. Choose the household device for the port forward you are setting up from the drop-down list of connected devices.All Comcast cable boxes include a remote control when they are rented from Comcast. By default, the remote control is programed to work with the cable box, an RCA television and a...577 Messages. @angeldeb82 Hello and thank you for reaching out over our Xfinity Community Forum. I am so sorry to hear about the email access issues you were experiencing, and I am so glad to hear that you are now again able to access your Xfinity email successfully. That is such a relief to hear.You have been blocked from sending to the Comcast network because we have determined that you are sending email from a dynamic/residential IP address within the Comcast domain. Comcast does not allow subscribers to send email from email servers other than smtp.comcast.net. I don't believe my email is originating from …To get started, open the Xfinity app and go to WiFi tab > View WiFi equipment > Storm-Ready WiFi > Troubleshoot Device. The Xfinity app will troubleshoot your Storm-Ready WiFi device and provide a status for your WiFi signal, cellular signal and Battery Backup. Below are solutions to problems you may experience with …Learn how to resolve the X1 error code XRE-00061 — GUIDE_PERSONALIZATION_STEP_FAILED.• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list • - An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send itDisclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts.

Since you’re in apartment you’re going to need a tech out, either your disconnected outside or inside your apartment. The previous tenant may have had a different providerSo an old canceled series just stays in the list forever. You cannot even see the complete series list on the Apple TV. That seems to be the one function missing in the app compared to the DVR interface. Maybe it does not matter, but it would seem inefficient to always be looking to record something that you know is not there.Comcast is hiring 5,500 new customer service agents to fix its dismal customer service. Wouldn't it make more sense for Comcast to eliminate many of the frustrations that cause sub...Mar 25, 2022 ... 3 days ago got a message on my secondary cable box. It basically said there was an error and to check the cable and restart the box ...Instagram:https://instagram. 69 pesos to dollarscostco refrigerators on salesuccessful liability shift for enrolled card is required. onlyfans10am et to cet Forbid. Access to Xfinity.com is declined. The server doesn't allow access to the page... (I'd put a screenshot, but if I insert a pic the reply won't be posted for days). Maybe Xfinity is blocking my access to that particular page for some reason. I'm able to open the other pages on my Xfinity account page, just not the device info page on my ...It’s easy to take your mobility for granted. So, if you’re experiencing trouble walking due to injury or advanced age, the sudden loss of independence can seem devastating. You don... minions fotossugarloaf mills stores I'm sorry to hear you're having issues with your Xfinity app, but you have definitely come to the right place for assistance. If you could send our team a private message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look … fuel delivery driver salary I thought to check the software version of the app at this time on my LG TV. The Xfinity Stream version is 1.15.1. There was no update to the software here, the channels simply appeared. I then went to my Roku to check it, same thing, the HD Channels were just there. Software version of the Xfinity Stream app 6.9.0.Best way to setup DMZ. Hello, trying to improve my gaming experience. One thing I heard is to put my gaming console into the DMZ. I tried to add my gaming console into my wi-fi router's DMZ by specifying the internal address, seems like it kind of improved but then a day or two later, my household started losing internet access, had to reboot ...